--- title: I Was Notified That a Client Left Me a Review, But I Don’t See It on My Company's Google Page. Why Is This? description: Learn why a client’s WeSignature review might not show up on Google and how to fix it by adjusting the star limit filter. --- [Skip to content](https://www.wesignatures.net/wesignature-help/i-was-notified-that-a-client-left-me-a-review-but-i-dont-see-it-on-my-companys-google-page.-why-is-this#main-content) English - United States Show submenu for translations [![](https://www.wesignatures.net/hubfs/WeSign%20Logo.png)](https://wesignature.com/) - [Home](https://wesignature.com/) - [Pricing](https://wesignature.com/pricing/) - [API](https://wesignature.com/api/) - [Blog](https://wesignature.com/blog/) - [Contact](https://wesignature.com/contact/) - [Login](https://app.wesignature.com/login) Open main navigation Close main navigation - [Home](https://wesignature.com/) - [Pricing](https://wesignature.com/pricing/) - [API](https://wesignature.com/api/) - [Blog](https://wesignature.com/blog/) - [Contact](https://wesignature.com/contact/) - [Login](https://app.wesignature.com/login) - English - United States Show submenu for translations - Contact Us Contact Us How can we help you? - There are no suggestions because the search field is empty. 1. [WeSignature](https://www.wesignatures.net/wesignature-help?hsLang=en-us) 2. [General](https://www.wesignatures.net/wesignature-help/general?hsLang=en-us) # I Was Notified That a Client Left Me a Review, But I Don’t See It on My Company's Google Page. Why Is This? If you received an email notification about a review but don’t see it on your Google Page, it’s likely due to the **star limit filter** being turned **on**. **How It Works:** - If the star limit is on, and the client meets your pre-set star threshold, the client must **rewrite** the review on Google after signing. - If the client decides not to rewrite the review, it will not appear on Google. - You’ll still receive the review internally, but it won’t be posted publicly unless the client completes the second step. **Solution:** - To increase the chances of reviews being posted live, turn the star filter **OFF** so clients are redirected to Google immediately after signing. - [Support](https://www.wesignatures.net/wesignature-help/support?hsLang=en-us) - [General](https://www.wesignatures.net/wesignature-help/general?hsLang=en-us#main-content) - [Requsting Payments](https://www.wesignatures.net/wesignature-help/general?hsLang=en-us#requsting-payments) - [FAQs](https://www.wesignatures.net/wesignature-help/faqs?hsLang=en-us) - [Troubleshooting](https://www.wesignatures.net/wesignature-help/troubleshooting?hsLang=en-us) - [Integration - HawkSoft](https://www.wesignatures.net/wesignature-help/integration-hawksoft?hsLang=en-us) - [Password](https://www.wesignatures.net/wesignature-help/password?hsLang=en-us) - [Templates](https://www.wesignatures.net/wesignature-help/templates?hsLang=en-us) - [Managing Your Team](https://www.wesignatures.net/wesignature-help/managing-your-team?hsLang=en-us) - [Account Settings](https://www.wesignatures.net/wesignature-help/account-settings?hsLang=en-us) [![Wesign logo2025](https://www.wesignatures.net/hs-fs/hubfs/Wesign%20logo2025.png?width=250&height=43&name=Wesign%20logo2025.png "Wesign logo2025")](https://wesignature.com) 12412 York St. Thornton, CO 80241 [mailto:support@wesignature.com](mailto:support@wesignature.com) Copyright © 2025