Who do I contact if the HawkSoft integration is not working?

If you experience issues while using the WeSignature–HawkSoft integration, the WeSignature support team is available to assist with questions related to the WeSignature portion of the workflow.

WeSignature support can help with:

• Connecting WeSignature to HawkSoft

• Ensuring documents are properly linked to HawkSoft

• Troubleshooting why a completed document may not be returning

• General questions about how the integration works

Some issues may be related to HawkSoft itself (such as access to client records or attachments within HawkSoft). In those cases, HawkSoft support may be the appropriate resource.

If you are unsure where the issue is occurring, starting with WeSignature support is recommended.

To contact WeSignature support:
support@wesignature.com