Why Doesn't a Deactivated/Removed Team Member Disappear From the "My Team" Section?

Deactivated Status:

• When you deactivate a team member, they are marked as "Removed" with a yellow status.
• They are not fully deleted from the system to ensure the account owner can still access documents signed by that user.

Why This Happens:

• WeSignature links everything to the user's email address. By not deleting them entirely, the account owner/admin can still access documents that the user worked on or signed.
• This allows for better tracking and management of documents, even if a user is no longer active.

Conclusion:

• Users who are deactivated will remain in the "Removed" status for record-keeping purposes, and you cannot fully delete them from the system.