General
- How Do I Send A Document For Signature?
- What is WeFile and how do I use it?
- What is WeSignature?
- I Am New to WeSignature. What Are Some Tips and Best Practices?
- Are documents stored and for how long?
- How Do I Log into WeSignature?
- What Can I Do on the WeSignature Dashboard?
- How Do I Upload a Document to WeSignature?
- How Do I Edit My E-Signature on the WeSignature Dashboard?
- How Can I Quickly View Different Categories of Documents from the Dashboard?
- What is the Video Feature in WeSignature, and How Do I Include One With an e-Signature Request?
- What Are the Video Requirements for WeSignature?
- What File Formats does WeSignature Support?
- What is the Max Size of a Document Upload?
- Overview of the Document Signing Process in WeSignature
- What Does the Red Trash Can Icon Do?
- What Is the "Set the Signing Order" Feature?
- Can You Email and Text a Document at the Same Time with WeSignature?
- Can I Include a Password with My E-Signature Request?
- How Do I Designate Who I Am Sending the Document to for E-Signature?
- My Document Requires Multiple People to Sign It. What Do I Do?
- What Does the "CC" Feature Do?
- Does WeSignature Offer an SMS Text-to-Sign Feature?
- What Does the "Remove Myself" Button Do?
- Does WeSignature Send Reminders?
- Does the Document Expire When Reminders Stop Being Sent?
- Can I Restart Reminders After the Initial Reminder Period Ends?
- When Using SMS Text-to-Sign, Does the Text Come from Our Company’s Phone Number or a WeSignature Number?
- Can Clients Reply to the Email or SMS Message That Contains Their Document?
- If I CC Someone on a Document, When Will They Receive the Document?
- Can I Add a CC Recipient from the Document Preparation Screen Without Going Back?
- What Does the Trash Can Icon Do on the Document Preparation Page?
- If I Forgot to Add a Signer on the Previous Page, Can I Still Add One on the Document Preparation Page?
- What Does the Counterclockwise Circular Arrow Do on the Document Preparation Screen?
- Can I Change My Signature from the Document Preparation Page?
- What Do the Different Signature Fields Do?
- What’s the Difference Between Text and Checkbox Fields With and Without a Red Asterisk?
- What is the Difference Between the "Text" Feature for the Sender and the "Text" Feature for the Signer (Client)?
- How Do I Apply Signature Fields to the Document?
- Can I Edit Signer Details on the Document Preparation Page?
- How Can I Request a Payment from the Document Preparation Screen Using WeSignature Payments?
- How Do I Send the Document for e-Signature?
- What is the "Group" Field on the Document Preparation Screen and How Does it Work?
- Can I Move, Remove, or Resize Signature Fields After Placing Them?
- What is the Email Title and Message Box Used For?
- Can I Request Payments from Multiple Signers?
- Can I Set an Expiration Date for the Document?
- My Client Says They Did Not Receive the Document—What Should I Do?
- How Will My Clients E-Sign the Document(s)?
- Will My Clients Receive a Copy of the Signed Document?
- Do My Clients Need a WeSignature Account to Sign?
- The Document Isn't Showing as Completed, but My Client Says They Signed—What’s Wrong?
- My Client Loves WeSignature—Can They Use It Too?
- Will the Signed Document Have an Audit Trail?
- Why Does the Audit Trail Show the Document Was Signed on Tomorrow’s Date?
- Can My Client Leave My Business a Google Review After E-Signing?
- Can I Elect to Include (or Not Include) Google Reviews With Each Individual Signature Request That I Send?
- I Was Notified That a Client Left Me a Review, But I Don’t See It on My Company's Google Page. Why Is This?
- What Happens If a Client Closes the Review Request Without Leaving a Review?
- What is the Google Review Feature on WeSignature?
- How Do I Set Up the Google Review Feature in My WeSignature Account?
- Does My Company Need to Have an Address on Google for the Google Review Feature to Work?
- What Does "Set Your Star Limit" Mean as It Relates to the Google Review Feature in WeSignature?
- Can I Track How Many Google Reviews Have Come From WeSignature?
- Can I Customize the Review Request Message in WeSignature?
- How Does the Google Review Feature Work with Multiple Signers?
- What Is the Documents Section on WeSignature?
- How Do I Filter for Specific Documents in the "Documents" Section of WeSignature?
- I Am the Owner of the WeSignature Account. How Can I See What My Employees Have Been Working On?
- How Do I Know If the Client Has Viewed the Document Yet?
- How Long Will My Documents Remain Available in WeSignature?
- What Actions Are Associated with a Completed Document in the Document Section?
- I No Longer Need My WeSignature Account. What Will Happen to My Documents After I Cancel?
- I Sent a Document to a Client but Realized I Made a Mistake. Do I Need to Resend the Whole Request?
- How Do I Resend a Signature Request That Is Already Out for Signature?
- Can I Share a Signature Request With My Client via a Direct Link?
- If a Client Has Not Signed the Document Yet, Can I Cancel the Document That Is Out for Signature?
- What Does the "View" Button Do for a Document That Is Out for Signature Under the "Actions" Menu?
- How Do I Download a Completed Document?
- Can I Delete a Draft Document?
- Can I Void a Completed Document?
- What’s the Difference Between "Draft," "Out for Signature," and "Completed" Status?
- What Does "Download Partial" Mean Under "Actions" for a Document That Is Out for Signature?
- Can I Resume Editing a Document That Is in Draft Status?
- What is WeFile?
- How Secure is WeFile?
- How Do I Upload Documents to WeFile?
- Where Do I Find WeFile within the WeSignature Platform?
- How Do I Search For Documents in WeFile?
- Can I Share Documents via a Link in WeFile?
- How Do I Download a Document From WeFile?
- Can I Delete a Document in WeFile?
- How Do I Move Individual Documents/Files into a Folder in WeFile?
- How Do I Rename a File in WeFile?
- Can I Duplicate a Document in WeFile?
- How Long Are Documents Stored on WeSignature?
- How Can I Change the View of My Documents in WeFile?
- How Do I Purchase Additional Storage in WeFile?
- Can I Move a Document from One Folder to Another or Back to the Home Screen of WeFile?
- Is WeFile and the Documents Section the Same Thing?
- How Much Storage Do I Get in WeFile?
- How Can I Create a New Folder in WeFile?
- What Are the Benefits of Using WeFile?
- How Do I Get Started with WeFile?
- Can I Share a Document with My Team on WeSignature Directly from WeFile?
- How Do I See Files That Have Been Shared with Me in WeFile?
- Can I Request a Signature on a Document in WeFile?
- What Is the "Team" Section Used for in WeSignature?
- What Does the "Upgrade Now" Button Do in WeSignature?