--- title: General | WeSignature description: General --- [Skip to content](https://www.wesignatures.net/wesignature-help/general#main-content) English - United States Show submenu for translations [![](https://www.wesignatures.net/hubfs/WeSign%20Logo.png)](https://wesignature.com/) - [Home](https://wesignature.com/) - [Pricing](https://wesignature.com/pricing/) - [API](https://wesignature.com/api/) - [Blog](https://wesignature.com/blog/) - [Contact](https://wesignature.com/contact/) - [Login](https://app.wesignature.com/login) Open main navigation Close main navigation - [Home](https://wesignature.com/) - [Pricing](https://wesignature.com/pricing/) - [API](https://wesignature.com/api/) - [Blog](https://wesignature.com/blog/) - [Contact](https://wesignature.com/contact/) - [Login](https://app.wesignature.com/login) - English - United States Show submenu for translations - Contact Us Contact Us How can we help you? - There are no suggestions because the search field is empty. 1. [WeSignature](https://www.wesignatures.net/wesignature-help) 2. [General](https://www.wesignatures.net/wesignature-help/general) # General - [I Was Notified That a Client Left Me a Review, But I Don’t See It on My Company's Google Page. Why Is This?](https://www.wesignatures.net/wesignature-help/i-was-notified-that-a-client-left-me-a-review-but-i-dont-see-it-on-my-companys-google-page.-why-is-this) - [What Does the "Upgrade Now" Button Do in WeSignature?](https://www.wesignatures.net/wesignature-help/what-does-the-upgrade-now-button-do-in-wesignature) - [How Do I Rename a File in WeFile?](https://www.wesignatures.net/wesignature-help/how-do-i-rename-a-file-in-wefile) - [What is the Video Feature in WeSignature, and How Do I Include One With an e-Signature Request?](https://www.wesignatures.net/wesignature-help/what-is-the-video-feature-in-wesignature-and-how-do-i-include-one-with-an-e-signature-request) - [What Is the "Team" Section Used for in WeSignature?](https://www.wesignatures.net/wesignature-help/what-is-the-team-section-used-for-in-wesignature) - [How Do I Purchase Additional Storage in WeFile?](https://www.wesignatures.net/wesignature-help/how-do-i-purchase-additional-storage-in-wefile) - [How Much Storage Do I Get in WeFile?](https://www.wesignatures.net/wesignature-help/how-much-storage-do-i-get-in-wefile) - [Is WeFile and the Documents Section the Same Thing?](https://www.wesignatures.net/wesignature-help/is-wefile-and-the-documents-section-the-same-thing) - [How Can I Change the View of My Documents in WeFile?](https://www.wesignatures.net/wesignature-help/how-can-i-change-the-view-of-my-documents-in-wefile) - [How Long Are Documents Stored on WeSignature?](https://www.wesignatures.net/wesignature-help/how-long-are-documents-stored-on-wesignature) - [Can I Duplicate a Document in WeFile?](https://www.wesignatures.net/wesignature-help/can-i-duplicate-a-document-in-wefile) - [Can I Move a Document from One Folder to Another or Back to the Home Screen of WeFile?](https://www.wesignatures.net/wesignature-help/can-i-move-a-document-from-one-folder-to-another-or-back-to-the-home-screen-of-wefile) - [How Do I Move Individual Documents/Files into a Folder in WeFile?](https://www.wesignatures.net/wesignature-help/how-do-i-move-individual-documents/files-into-a-folder-in-wefile) - [How Can I Create a New Folder in WeFile?](https://www.wesignatures.net/wesignature-help/how-can-i-create-a-new-folder-in-wefile) - [Can I Request a Signature on a Document in WeFile?](https://www.wesignatures.net/wesignature-help/can-i-request-a-signature-on-a-document-in-wefile) - [How Do I See Files That Have Been Shared with Me in WeFile?](https://www.wesignatures.net/wesignature-help/how-do-i-see-files-that-have-been-shared-with-me-in-wefile) - [Can I Share a Document with My Team on WeSignature Directly from WeFile?](https://www.wesignatures.net/wesignature-help/can-i-share-a-document-with-my-team-on-wesignature-directly-from-wefile) - [How Do I Get Started with WeFile?](https://www.wesignatures.net/wesignature-help/how-do-i-get-started-with-wefile) - [What Are the Benefits of Using WeFile?](https://www.wesignatures.net/wesignature-help/what-are-the-benefits-of-using-wefile) - [Can I Delete a Document in WeFile?](https://www.wesignatures.net/wesignature-help/can-i-delete-a-document-in-wefile) - [How Do I Download a Document From WeFile?](https://www.wesignatures.net/wesignature-help/how-do-i-download-a-document-from-wefile-) - [Can I Share Documents via a Link in WeFile?](https://www.wesignatures.net/wesignature-help/can-i-share-documents-via-a-link-in-wefile) - [How Do I Search For Documents in WeFile?](https://www.wesignatures.net/wesignature-help/how-do-i-search-for-documents-in-wefile) - [Where Do I Find WeFile within the WeSignature Platform?](https://www.wesignatures.net/wesignature-help/where-do-i-find-wefile-within-the-wesignature-platform) - [How Do I Upload Documents to WeFile?](https://www.wesignatures.net/wesignature-help/how-do-i-upload-documents-to-wefile) - [How Secure is WeFile?](https://www.wesignatures.net/wesignature-help/how-secure-is-wefile) - [What is WeFile?](https://www.wesignatures.net/wesignature-help/what-is-wefile) - [What is WeSignature?](https://www.wesignatures.net/wesignature-help/what-is-wesignature) - [I Am New to WeSignature. What Are Some Tips and Best Practices?](https://www.wesignatures.net/wesignature-help/tips-and-best-practices) - [What’s the Difference Between "Draft," "Out for Signature," and "Completed" Status?](https://www.wesignatures.net/wesignature-help/whats-the-difference-between-draft-out-for-signature-and-completed-status) - [Can I Void a Completed Document?](https://www.wesignatures.net/wesignature-help/can-i-void-a-completed-document) - [Can I Delete a Draft Document?](https://www.wesignatures.net/wesignature-help/can-i-delete-a-draft-document) - [How Do I Download a Completed Document?](https://www.wesignatures.net/wesignature-help/how-do-i-download-a-completed-document) - [How Do I Know If the Client Has Viewed the Document Yet?](https://www.wesignatures.net/wesignature-help/how-do-i-know-if-the-client-has-viewed-the-document-yet) - [Can I Resume Editing a Document That Is in Draft Status?](https://www.wesignatures.net/wesignature-help/can-i-resume-editing-a-document-that-is-in-draft-status) - [What Does the "View" Button Do for a Document That Is Out for Signature Under the "Actions" Menu?](https://www.wesignatures.net/wesignature-help/what-does-the-view-button-do-for-a-document-that-is-out-for-signature-under-the-actions-menu) - [If a Client Has Not Signed the Document Yet, Can I Cancel the Document That Is Out for Signature?](https://www.wesignatures.net/wesignature-help/if-a-client-has-not-signed-the-document-yet-can-i-cancel-the-document-that-is-out-for-signature) - [What Does "Download Partial" Mean Under "Actions" for a Document That Is Out for Signature?](https://www.wesignatures.net/wesignature-help/what-does-download-partial-mean-under-actions-for-a-document-that-is-out-for-signature) - [Can I Share a Signature Request With My Client via a Direct Link?](https://www.wesignatures.net/wesignature-help/can-i-share-a-signature-request-with-a-client-via-a-direct-link) - [How Do I Resend a Signature Request That Is Already Out for Signature?](https://www.wesignatures.net/wesignature-help/how-do-i-resend-a-signature-request-that-is-already-out-for-signature) - [I Sent a Document to a Client but Realized I Made a Mistake. Do I Need to Resend the Whole Request?](https://www.wesignatures.net/wesignature-help/i-sent-a-document-to-a-client-but-realized-i-made-a-mistake.-do-i-need-to-resend-the-whole-request) - [I No Longer Need My WeSignature Account. What Will Happen to My Documents After I Cancel?](https://www.wesignatures.net/wesignature-help/i-no-longer-need-my-wesignature-account.-what-will-happen-to-my-documents-after-i-cancel) - [How Long Will My Documents Remain Available in WeSignature?](https://www.wesignatures.net/wesignature-help/how-long-will-my-documents-remain-available-in-wesignature) - [What Actions Are Associated with a Completed Document in the Document Section?](https://www.wesignatures.net/wesignature-help/what-actions-are-associated-with-a-completed-document-in-the-document-section) - [I Am the Owner of the WeSignature Account. How Can I See What My Employees Have Been Working On?](https://www.wesignatures.net/wesignature-help/i-am-the-owner-of-the-wesignature-account.-how-can-i-see-what-my-employees-have-been-working-on) - [How Do I Filter for Specific Documents in the "Documents" Section of WeSignature?](https://www.wesignatures.net/wesignature-help/how-do-i-filter-for-specific-documents-in-the-documents-section-of-wesignature) - [What Is the Documents Section on WeSignature?](https://www.wesignatures.net/wesignature-help/what-is-the-documents-section-on-wesignature) - [How Does the Google Review Feature Work with Multiple Signers?](https://www.wesignatures.net/wesignature-help/how-does-the-google-review-feature-work-with-multiple-signers) - [What Happens If a Client Closes the Review Request Without Leaving a Review?](https://www.wesignatures.net/wesignature-help/what-happens-if-a-client-closes-the-review-request-without-leaving-a-review) - [Can I Customize the Review Request Message in WeSignature?](https://www.wesignatures.net/wesignature-help/can-i-customize-the-review-request-message-in-wesignature) - [Can I Track How Many Google Reviews Have Come From WeSignature?](https://www.wesignatures.net/wesignature-help/can-i-track-how-many-google-reviews-have-come-from-wesignature) - [Can I Elect to Include (or Not Include) Google Reviews With Each Individual Signature Request That I Send?](https://www.wesignatures.net/wesignature-help/can-i-elect-to-include-or-not-include-google-reviews-with-each-individual-signature-request-that-i-send) - [What Does "Set Your Star Limit" Mean as It Relates to the Google Review Feature in WeSignature?](https://www.wesignatures.net/wesignature-help/what-does-set-your-star-limit-mean-as-it-relates-to-the-google-review-feature-in-wesignature) - [Does My Company Need to Have an Address on Google for the Google Review Feature to Work?](https://www.wesignatures.net/wesignature-help/does-my-company-need-to-have-an-address-on-google-for-the-google-review-feature-to-work) - [How Do I Set Up the Google Review Feature in My WeSignature Account?](https://www.wesignatures.net/wesignature-help/how-do-i-set-up-the-google-review-feature-in-my-wesignature-account) - [What is the Google Review Feature on WeSignature?](https://www.wesignatures.net/wesignature-help/what-is-the-google-review-feature-on-wesignature) - [Can My Client Leave My Business a Google Review After E-Signing?](https://www.wesignatures.net/wesignature-help/can-my-client-leave-my-business-a-google-review-after-e-signing) - [My Client Loves WeSignature—Can They Use It Too?](https://www.wesignatures.net/wesignature-help/my-client-loves-wesignature-can-they-use-it-too) - [Why Does the Audit Trail Show the Document Was Signed on Tomorrow’s Date?](https://www.wesignatures.net/wesignature-help/why-does-the-audit-trail-show-the-document-was-signed-on-tomorrows-date) - [Will the Signed Document Have an Audit Trail?](https://www.wesignatures.net/wesignature-help/will-the-signed-document-have-an-audit-trail) - [The Document Isn't Showing as Completed, but My Client Says They Signed—What’s Wrong?](https://www.wesignatures.net/wesignature-help/the-document-isnt-showing-as-completed-but-my-client-says-they-signed-whats-wrong) - [Do My Clients Need a WeSignature Account to Sign?](https://www.wesignatures.net/wesignature-help/do-my-clients-need-a-wesignature-account-to-sign) - [How Do I Upload a Document to WeSignature?](https://www.wesignatures.net/wesignature-help/how-do-i-upload-a-document-to-wesignature) - [Will My Clients Receive a Copy of the Signed Document?](https://www.wesignatures.net/wesignature-help/will-my-clients-receive-a-copy-of-the-signed-document) - [Does WeSignature Offer an SMS Text-to-Sign Feature?](https://www.wesignatures.net/wesignature-help/does-wesignature-offer-an-sms-text-to-sign-feature) - [My Client Says They Did Not Receive the Document—What Should I Do?](https://www.wesignatures.net/wesignature-help/my-client-says-they-did-not-receive-the-document-what-should-i-do) - [How Will My Clients E-Sign the Document(s)?](https://www.wesignatures.net/wesignature-help/how-will-my-clients-e-sign-the-documents) - [How Do I Send the Document for e-Signature?](https://www.wesignatures.net/wesignature-help/how-do-i-send-the-document-for-e-signature) - [Can I Set an Expiration Date for the Document?](https://www.wesignatures.net/wesignature-help/can-i-set-an-expiration-date-for-the-document) - [Can I Request Payments from Multiple Signers?](https://www.wesignatures.net/wesignature-help/can-i-request-payments-from-multiple-signers) - [How Can I Request a Payment from the Document Preparation Screen Using WeSignature Payments?](https://www.wesignatures.net/wesignature-help/how-can-i-request-a-payment-from-the-document-preparation-screen-using-wesignature-payments) - [What is the Email Title and Message Box Used For?](https://www.wesignatures.net/wesignature-help/what-is-the-email-title-and-message-box-used-for) - [Can I Edit Signer Details on the Document Preparation Page?](https://www.wesignatures.net/wesignature-help/can-i-edit-signer-details-on-the-document-preparation-page) - [Can I Move, Remove, or Resize Signature Fields After Placing Them?](https://www.wesignatures.net/wesignature-help/can-i-move-remove-or-resize-signature-fields-after-placing-them) - [How Do I Apply Signature Fields to the Document?](https://www.wesignatures.net/wesignature-help/how-do-i-apply-signature-fields-to-the-document) - [What is the "Group" Field on the Document Preparation Screen and How Does it Work?](https://www.wesignatures.net/wesignature-help/what-is-the-group-field-on-the-document-preparation-screen-and-how-does-it-work) - [What is the Difference Between the "Text" Feature for the Sender and the "Text" Feature for the Signer (Client)?](https://www.wesignatures.net/wesignature-help/what-is-the-difference-between-the-text-feature-for-the-sender-and-the-text-feature-for-the-signer-client) - [What’s the Difference Between Text and Checkbox Fields With and Without a Red Asterisk?](https://www.wesignatures.net/wesignature-help/whats-the-difference-between-text-and-checkbox-fields-with-and-without-a-red-asterisk) - [What Do the Different Signature Fields Do?](https://www.wesignatures.net/wesignature-help/what-do-the-different-signature-fields-do) - [Can I Change My Signature from the Document Preparation Page?](https://www.wesignatures.net/wesignature-help/can-i-change-my-signature-from-the-document-preparation-page) - [What Does the Trash Can Icon Do on the Document Preparation Page?](https://www.wesignatures.net/wesignature-help/what-does-the-trash-can-icon-do-on-the-document-preparation-page) - [What Does the Counterclockwise Circular Arrow Do on the Document Preparation Screen?](https://www.wesignatures.net/wesignature-help/what-does-the-counterclockwise-circular-arrow-do-on-the-document-preparation-screen) - [Can I Add a CC Recipient from the Document Preparation Screen Without Going Back?](https://www.wesignatures.net/wesignature-help/can-i-add-a-cc-recipient-from-the-document-preparation-screen-without-going-back) - [If I Forgot to Add a Signer on the Previous Page, Can I Still Add One on the Document Preparation Page?](https://www.wesignatures.net/wesignature-help/if-i-forgot-to-add-a-signer-on-the-previous-page-can-i-still-add-one-on-the-document-preparation-page) - [If I CC Someone on a Document, When Will They Receive the Document?](https://www.wesignatures.net/wesignature-help/if-i-cc-someone-on-a-document-when-will-they-receive-the-document) - [Can Clients Reply to the Email or SMS Message That Contains Their Document?](https://www.wesignatures.net/wesignature-help/can-clients-reply-to-the-email-or-sms-message-that-contains-their-document) - [When Using SMS Text-to-Sign, Does the Text Come from Our Company’s Phone Number or a WeSignature Number?](https://www.wesignatures.net/wesignature-help/when-using-sms-text-to-sign-does-the-text-come-from-our-companys-phone-number-or-a-wesignature-number) - [Can I Restart Reminders After the Initial Reminder Period Ends?](https://www.wesignatures.net/wesignature-help/can-i-restart-reminders-after-the-initial-reminder-period-ends) - [Does the Document Expire When Reminders Stop Being Sent?](https://www.wesignatures.net/wesignature-help/does-the-document-expire-when-reminders-stop-being-sent) - [Does WeSignature Send Reminders?](https://www.wesignatures.net/wesignature-help/does-wesignature-send-reminders) - [Can I Include a Password with My E-Signature Request?](https://www.wesignatures.net/wesignature-help/can-i-include-a-password-with-my-e-signature-request) - [What Does the "Remove Myself" Button Do?](https://www.wesignatures.net/wesignature-help/what-does-the-remove-myself-button-do) - [Can You Email and Text a Document at the Same Time with WeSignature?](https://www.wesignatures.net/wesignature-help/can-you-email-and-text-a-document-at-the-same-time-with-wesignature) - [What Is the "Set the Signing Order" Feature?](https://www.wesignatures.net/wesignature-help/what-is-the-set-the-signing-order-feature) - [What Does the "CC" Feature Do?](https://www.wesignatures.net/wesignature-help/what-does-the-cc-feature-do) - [What Does the Red Trash Can Icon Do?](https://www.wesignatures.net/wesignature-help/what-does-the-red-trash-can-icon-do) - [My Document Requires Multiple People to Sign It. What Do I Do?](https://www.wesignatures.net/wesignature-help/my-document-requires-multiple-people-to-sign-it.-what-do-i-do) - [How Do I Designate Who I Am Sending the Document to for E-Signature?](https://www.wesignatures.net/wesignature-help/how-do-i-designate-who-i-am-sending-the-document-to-for-e-signature) - [Overview of the Document Signing Process in WeSignature](https://www.wesignatures.net/wesignature-help/overview-of-the-document-signing-process-in-wesignature) - [What File Formats does WeSignature Support?](https://www.wesignatures.net/wesignature-help/what-file-formats-does-wesignature-support) - [What is the Max Size of a Document Upload?](https://www.wesignatures.net/wesignature-help/what-is-the-max-size-of-a-document-upload) - [What Are the Video Requirements for WeSignature?](https://www.wesignatures.net/wesignature-help/what-are-the-video-requirements-for-wesignature) - [How Can I Quickly View Different Categories of Documents from the Dashboard?](https://www.wesignatures.net/wesignature-help/how-can-i-quickly-view-different-categories-of-documents-from-the-dashboard) - [How Do I Edit My E-Signature on the WeSignature Dashboard?](https://www.wesignatures.net/wesignature-help/how-do-i-edit-my-e-signature-on-the-wesignature-dashboard) - [What Can I Do on the WeSignature Dashboard?](https://www.wesignatures.net/wesignature-help/what-can-i-do-on-the-wesignature-dashboard) - [How Do I Log into WeSignature?](https://www.wesignatures.net/wesignature-help/how-do-i-log-into-wesignature) - [How Do I Send A Document For Signature?](https://www.wesignatures.net/wesignature-help/how-do-i-send-a-document-for-signature) - [What is WeFile and how do I use it?](https://www.wesignatures.net/wesignature-help/what-is-wefile-and-how-do-i-use-it) - [Are documents stored and for how long?](https://www.wesignatures.net/wesignature-help/are-documents-stored-and-for-how-long) See less ▼ ## Requsting Payments - [How do I request a payment from a client?](https://www.wesignatures.net/wesignature-help/how-do-i-request-a-payment-from-a-client) - [Support](https://www.wesignatures.net/wesignature-help/support) - [General](https://www.wesignatures.net/wesignature-help/general#main-content) - [Requsting Payments](https://www.wesignatures.net/wesignature-help/general#requsting-payments) - [FAQs](https://www.wesignatures.net/wesignature-help/faqs) - [Troubleshooting](https://www.wesignatures.net/wesignature-help/troubleshooting) - [Integration - HawkSoft](https://www.wesignatures.net/wesignature-help/integration-hawksoft) - [Password](https://www.wesignatures.net/wesignature-help/password) - [Templates](https://www.wesignatures.net/wesignature-help/templates) - [Managing Your Team](https://www.wesignatures.net/wesignature-help/managing-your-team) - [Account Settings](https://www.wesignatures.net/wesignature-help/account-settings) [![Wesign logo2025](https://www.wesignatures.net/hs-fs/hubfs/Wesign%20logo2025.png?width=250&height=43&name=Wesign%20logo2025.png "Wesign logo2025")](https://wesignature.com) 12412 York St. Thornton, CO 80241 [mailto:support@wesignature.com](mailto:support@wesignature.com) Copyright © 2025